8 Ways to Stand Out with Customer Service 1

8 Ways to Stand Out with Customer Service

When perfecting the customer experience (CX), a strong, value-based service is a key component to this journey. No longer can businesses fall on traditional forms of service or experience, they must stand out to consumers and truly make a mark on their industry. This is how you can make a difference...
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Everything You Need to Know About UX 2

Everything You Need to Know About UX

User Experience (UX) design is the process of creating relevant and meaningful journeys through your products. No longer are consumers swayed by ‘bells and whistles’, but are focused on the experience they have with a brand throughout their platforms. Below covers the basics of UX and everythin...
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Using Instagram to Better Your Business 3

Using Instagram to Better Your Business

It’s no secret that social media channels are strong in building a sense of community within your market. Amongst these many channels is Instagram, which focuses on visual imagery to broadcast products, personal lifestyles, services and more. But how is Instagram contributing to your business? Or ...
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What on earth is BPO? 4

What on earth is BPO?

Techopedia defines BPO as “contracting of non-primary business activities and functions to a third-party provider”. This is a concise and simple way to explain what Business Process Outsourcing entails. Following an explanation, comes the questions such as; What should I be outsourcing? What are...
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LinkedIn Header - MVP Outsourcing Company

3 Ways to use LinkedIn in Your Lead Gen Strategy

LinkedIn is an incredibly valuable channel, particularly for B2B organisations. This is where the decision-makers, business owners and C-suite reside. By having a strong organic and paid presence on LinkedIn, you’re more likely to draw in qualified leads to your business. Below are 3 ways you coul...
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3 Ways to Invest in Your Company Culture 5

3 Ways to Invest in Your Company Culture

Firstly, it’s important to define what we mean by company culture. This should be defined as how you treat your employees, the values you promote internally and the impact you have to make your team’s work-life better.  Heading into 2020, there has been a focus on how businesses treat their sta...
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Keeping Your Company Safe in the Digital Era 6

Keeping Your Company Safe in the Digital Era

We’re all aware of the data scandals that have been brought to our attention over the last few years. These circumstances have raised the concern around users’ information and how to ethically handle data you may be collecting. A more popular policy is the General Data Protection Regulation (GDP...
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6 Simple Ways to Make Data Your Friend 7

6 Simple Ways to Make Data Your Friend

Data, data, data! No doubt, you have heard this buzzword echoing around every industry. Some may consider it a trend, but data has fueled business decisions and marketing initiatives from day dot. The question is, how could you be using data to feed into every aspect of your business? Below are 6 si...
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5 Facebook Hacks You Didn't Know Existed 8

5 Facebook Hacks You Didn’t Know Existed

Facebook, although controversial, still tends to be a platform where our users are actively engaged. So, how do we as business owners use this social media network to our advantage? There are a number of ‘typical’ actions to take, such as: Actively engaging with your community  Running brand aw...
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5 Tips for B2B Marketing 9

5 Tips for B2B Marketing

Business-to-Business (B2B) organisations have the opportunity to use unique and tailored approaches for digital marketing. Generally, the digital actions of B2B companies are more intentional and are designed to have longer-lasting effects. Below are 5 tips we believe companies should be utilising i...
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