The Top 5 Most In-Demand BPO Jobs

Why is BPO a great career path, and what jobs are currently in demand for graduates and professionals alike?

4 | August 4, 2021

There is a wide variety of job opportunities open to both graduates and seasoned professionals within the BPO industry. Here at MVP, we consider ourselves to be a BPO with a difference. We build the bridge between businesses and talent, finding you the best and most experienced remote team members for your business. We have access to international talent and as a business, you get unlimited assistance with your new team members. With so many businesses going remote during the Covid-19 pandemic, there has been a surge in BPO job offerings. 

 

 

Here are the 5 most in-demand BPO jobs. 

 

Call and Contact Centre 

This is the largest portion of BPO career opportunities with many industries relying on call centre staff, virtual assistants and AI contact centres. Having staff whose role it is to respond quickly to customer queries or complaints helps to increase your brands’ perception and customer loyalty. 

 

Software/Web Developers and IT 

Another large portion of BPO job opportunities lay within the IT and software development sector. Most businesses rely on computer technology to run their systems and processes. From the gaming industry to marketing and technology, software developers and IT professionals are in high demand. 

 

Accounting and Finance 

All businesses need accountants and financial staff, but this is not something that needs to be done within the office. Offshoring your accounting and financial work means that as a business, you can focus on your core tasks, whilst a specialist takes care of the numbers for you. 

 

UX/UI Professionals

We can connect you with the experts when it comes to user interface and user experience. Offshoring UX and UI work means it is in the hands of specialists who understand what it takes to deliver a great user experience. You can focus on potential new business offerings and products, whilst your offshore team members delve into how to win your consumers over with the best possible UI/UX. 

 

Data Development and Data Entry 

Data development is crucial to any business and data-based roles such as data analysts, data engineers and data scientists are on the rise. Your time is valuable, so offshoring data-based work helps to free up your time, enabling you to be more efficient and work smarter, not harder. 

 

With BPO growth on the rise and more businesses looking to offshore and outsource to increase efficiency and source the best talent, it is a fantastic time to look at making the move to a BPO career. Whether you are a fresh-faced graduate looking for career growth or an experienced professional looking for financial stability, there are plenty of in-demand roles currently available. The demand for BPO will only grow as more teams are looking to work remotely post-pandemic. For businesses, offshoring work frees up more time for your local team to work on business fundamentals, driving growth and expanding into new markets. 

 

If you are a business in need of experienced and professional team members and are ready to take the next step, contact us today