Firstly, what is offshoring?
Offshoring is the process of sending internal business processes to another country in order to execute work. Generally, organisations will hire a team ‘offshore’ to fulfil a department that they wish to grow. For example, call centres, customer support, accounting etc.
It can be daunting switching to an offshore model for your workplace, however, the benefits speak for themselves. Like any business model, it’s all about how you utilise every aspect of it and ensure team members are in a position for growth.